Support

TABLE OF CONTENTS

• Summary
• Enter Invitation Code
• Add/Purchase Credits
• Link Employees
• Request Access to Customer Locations
  • 1. Assign Locations to your Company
  • 2. Assign Locations to your Employees
• Next Steps
• Need more Assistance?

Summary

Once you have registered your company and added employees, the next stage is to link your company to the Customer.

After this has been completed, the required compliances, inductions and/or permits will generate automatically. 

Enter Invitation Code

Typically, when you are requested to register by a customer you will receive an email invitation from them to create a Smartek account. 

Within this email will be an invitation code. This code should be used to link your company to the customer after you have registered your company and added your employees on Smartek. 

As per the screenshot below, a space will be provided on your Home page to enter the invitation code. After the code has been entered you may be required to make payment for an annual Smartek subscription. Depending on your customer, the amount you will be required to pay will vary.

Next Steps

• Link Employees to a Customer
• Submit Company Compliances 
• Employee Compliances and Inductions
• Submit Permits (If required by your customer)

Need more Assistance?

Raise a ticket and get in touch with a Smartek representative.

https://barrington.freshdesk.com/support/tickets/new